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Accountability

>> Concern Worldwide becomes the first indigenous Irish organisation to receive certification from the Humanitarian Accountability Partnership (HAP)

28 June 2010
Concern Worldwide becomes the first indigenous Irish organisation to receive certification from the Humanitarian Accountability Partnership (HAP)

Achievement is “recognition of a commitment to excellence,” says Paul O’Brien, Overseas Director, Concern.

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>> Concern's Accountability Framework

29 January 2010
Concern's Accountability Framework

Concern is committed to the participation by extremely poor people in the making of decisions and is morally accountable to its beneficiaries.Concern has developed an accountability framework and quality management system that seeks to be transparent. 

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>> Listen First: sample report to field managers

19 May 2009
Listen First: sample report to field managers

This is a sample report about "improving quality and accountablity" in our work in the field.

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>> Listen First: research planning checklist

19 May 2009
Listen First: research planning checklist

The idea behind the Listen First project is to ensure our work truly reflects the needs of the poorest and most marginalised people. Read more here.

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>> Listen First: examples of accountability in practice

19 May 2009
Listen First: examples of accountability in practice

This document is a collection of 25 short examples to support the Listen First framework. These case studies demonstrate the variety, creativity and depth of good accountability practices that NGOs and public bodies have used around the world.

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>> The Listen First framework

19 May 2009
The Listen First framework

The "Listen First Framework" sets out how four principles can be put into practice. The principles are:

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>> Listen First: interview report

19 May 2009
Listen First: interview report

The idea behind the Listen First project is to ensure our work truly reflects the needs of the poorest and most marginalised people. Read more here.

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>> Listen First: focus group report

19 May 2009
Listen First: focus group report

The idea behind the Listen First project is to ensure our work truly reflects the needs of the poorest and most marginalised people. Read more here.

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>> Listen First: community research

19 May 2009
Listen First: community research

This document contains systematic research into beneficiaries’ opinions of Concern's work, and how satisfied they are with what we do.

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