Privacy Policy

Concern Worldwide (UK) - registered charity number 1092236 - is a charitable company limited by guarantee, registered in England and Wales under company number 4323646. Concern is committed to protecting the privacy of our supporters. The following Concern Worldwide (UK) Privacy Policy will explain to you how we collect, store and use personal information submitted to us.

We value and respect all individuals and organisations seeking to donate time, money or resources to our work with the poorest of the poor in the developing world. We endeavour to protect our users' information, through compliance with the Data Protection Act 1998 and the Electronic Communications Regulations 2003. When our supporters submit personal and sensitive information, this information is protected by a secure system both online and offline.

When you contact Concern Worldwide regarding an event, activity, campaign, send or receive information or make a donation, you can provide us with your personal information. This data provided is stored on our secure computerised database to enable us to respond to your requests, keep you updated and informed about our work and how your donation(s) is being used. In the future, we may communicate with you by mail, email or telephone.
 

Personal information

Names, addresses, telephone numbers, and email addresses are protected by Concern Worldwide on a computerised system to ensure that loss, misuse, unauthorised access or disclosure, alteration or destruction of this information is not probable.

Sensitive information

Credit card numbers, account numbers and online donations are protected by a secure server software called Realex. This secure software encrypts financial information provided online. It prevents anyone else reading your personal and sensitive information while your donation is being processed.

To ensure we have an accurate personal record of our supporters, please contact us if your personal details have changed so we can update your record.

We sometimes share our supporters' personal information (such as name, address, email address, telephone number) with other like minded organisations that have similar objectives to Concern Worldwide. Under the Data Protection Act 1998, it is your right to decide how your details are used. If you do not wish us to use your details in this way, please email us at glasgowinfo@concern.net or write to Supporter Services, Concern Worldwide, 40 St Enoch Square, Glasgow G1 4DH.

We may provide your data to a third party, including outside the European Economic Area, for data processing or analysis. With strict security procedures in place we endeavour to protect your data at all times.

Our web site uses cookies, information that is sent by Concern to your computer when you log onto our web site, we use the information collected to help us understand more about how our web site is used by our supporters and how we could improve the web site to better suit your needs.

If you have any queries or questions about privacy and/or security of your personal data please contact us at glasgowinfo@concern.net.

This policy is subject to change and any such changes to our privacy policy will be posted on this page without prior notification.

Visit www.informationcommissioner.gov.uk for further information