Concern's Accountability Framework

Concern has developed an accountability framework and quality management system that seeks to be transparent. This framework is a summary of the relevant internal and external standards, codes, guidelines, values and principles to which Concern is committed to.

Humanitarian accountability

The framework outlines how we are currently accountable to nine stakeholders and states our commitment to improve our accountability to these stakeholders in the next five years. These stakeholders are: 

• Our target group and the wider poor communities in which they live in the countries in which we work
• Our local partners and co-implementers on the ground
• Strategic and international partners
• The general public – including supporters who donate money, fundraise for Concern, campaigners, volunteers and members of Concern
• The organisation – the staff and management in all Concern offices
• Concern’s council in the Republic of Ireland 
• Our board of trustees in the UK 
• Members of Concern 
• Institutional donors
• Regulatory bodies – host governments and the governments of the Republic of Ireland and the UK, as well as self-regulatory bodies to which we are signatories, and trade unions of which staff are members 
• Participants in our supply chain

Find out more

• Concern's Accountability Framework 
• Visit Humanitarian Accountability Partnership site