Fundraising Data Analyst

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Fundraising Data Analyst

Job Reference: 
DA.BEL.18
Location: 
Belfast, NI
Salary: 
£24,891 - £27,511 per annum
Contract: 
Permanent, full time
Send application email to: 

Job specification

Job purpose: 

Contribute to the development of Concern UK’s fundraising strategy and the achievement of other organisational objectives, through the production of accurate data selections, data management and deep dive analysis.

Main duties & responsibilities: 

 

Data management, segmentation and targeting

  • Undertake the production of all data selections for fundraisers using specific criteria on Concern’s donor database for a wide range of fundraising activities. These will include appeal mailings, retention mailings, community event mailings and telemarketing, email and advocacy campaigns.

  • Co-ordinate data schedules with other teams.

  • Ensure timely provision of data – liaise with project manager or external agency to ensure data is delivered to schedule and to correct specification.

  • Support the monitoring and review of the fundraising segmentation strategy in order to enable optimum return on expenditure.

  • Increase data quality throughout the database by implementing validation, data cleansing and reporting.

 

Analysis and Reporting to support the fundraising, policy and campaigns and other teams:

  • Produce regular or ad-hoc reports through SQL for management as required.

  • Carry out donor insight analysis and reporting to help improve decision making and management of activities of fundraising team and grow income and loyalty.

  • Work with end users; assist in the design and set-up of standard reports from the ThankQ supporter database.

  • Support the Individual Giving Manager with business analysis and implementing and coordinating a centralised programme of testing.

 

Training and Communications

  • Train non-technical users in the practical use and potential of databases and reports.
  • Promotion of database principles, working with fundraisers to improve their reporting skills and identify areas for improvement.

 

Collaborative working

  • Work closely with the UK fundraising and Supporter Care teams along with the fundraising systems and data teams in Republic of Ireland and external data suppliers to learn and share knowledge.

  • Work with other departments such as finance and supporter services, to enable access to information held in the database.

  • Some travel will be required to our other UK office in London and to Dublin.

  • The primary focus of this post is to support Concern Worldwide UK but a close working relationship, sharing knowledge and expertise with the Fundraising Data Analysts based in Dublin, is required to maximise results and income.

 

Person specification

Person specification (essential): 

 

  1. High level database skills including extensive experience in the construction of complex data extracts and reports in a SQL environment.
  2. Strong technical knowledge and experience in analysis techniques. Must be able to generate complex statistical information and both interpret and communicate results appropriately.
  3. Proficient in the MS Office suite with good experience and knowledge of Excel and Word.
  4. Attention to detail with high standards and a high level of accuracy.
  5. Good experience and understanding of applying statistical validation techniques.
  6. Excellent communications skills with a proven ability to explain technical issues to non-technical specialists.
  7. Interpret and present complex or detailed information in a user friendly and easily accessible format.
  8. Flexible and adaptable approach to work and ability to work under pressure.

 

 

 

Person specification (desirable): 

Enhanced Shortlisting Criteria

Concern will short-list only those candidates who appear from the information provided, to meet the essential requirements of this post, and may in some circumstances rely on enhanced criteria for short listing purposes.  The enhanced (desirable) shortlisting criterion is as follows:

  1. Qualification in computing or statistics.
  2. Have a good understanding of, and commitment to, data analysis for a charity.
  3. Experience of individual giving fundraising techniques and metrics.
  4. Interest in development issues and the work of Concern.

 

If a prohibitively high number of candidates meet the minimum short listing criteria, only those who can demonstrate the enhanced criteria listed above will be shortlisted.

 

Please Note:

It is essential that applicants fully describe in the application form how they meet the experience and qualities sought. It is not appropriate simply to list the various posts that have been held. Assumptions will not be made from the title of posting(s) as to the skills and experience that may or may not have been gained.

To apply

To apply, download and fill in the application pack: Application Pack 

Please note only application packs will be considered, CV's will automatically be rejected

Closing date is 24th May 2018 at 9.00am

 

Apply