Codes and policies
Our codes and policies shape our work and ensure we stay true to our values.
Read our 2021 annual report
Concern's objectives, activities and achievements in 2021 can be found in our new annual report.
Read the report
Knowledge Hub
Evidence-based learning, evaluations, research, guidance, manuals, tools and programme updates.
Public donations
From individual direct debits to community collections, public donations come in many forms. Without them, our life-changing work simply would not be possible. That’s why your trust is so important to us and why we’re completely transparent and accountable to you in our fundraising efforts.
Fundraising best practice
We strive for best practice in fundraising and are committed to achieving the standards outlined in the Charities Regulator Fundraising Guidelines. We have also been awarded Triple Lock membership by Charities Institute Ireland, demonstrating our commitment to best practice in fundraising.
How we maintain best practice in transparency
Annual reports
Our accounts are prepared annually in accordance with the charity SORP (Statement of Recommended Practice) standard of accountability and transparency.
Codes of conduct
Fundraising activities
Out and about
Face to face fundraising is an essential method of raising money. It helps us to plan and budget effectively and allows us to respond immediately when disaster strikes.
You may have come across our face to face fundraisers, they work door-to-door and on the street, asking people to commit to a regular direct debit. They offer to sign people up to campaigns like ‘Concern’s First Response’ which explains how a regular gift can help us provide urgently needed supplies in the hours and days following an emergency.
All face to face fundraisers working for Concern are employed and trained by us. They are subject to the Face to Face Code of Practice which helps ensure best practice fundraising and they work on a flat hourly rate. All costs come from our annual fundraising budget and all donations ensure we can work where the need is greatest.
Andrew Drury, Direct Dialogue Fundraiser for Concern Worldwide. Photo: Kevin Carroll / Concern Worldwide.
Mollie Dixon, Direct Dialogue Fundraiser for Concern Worldwide. Photo: Kevin Carroll / Concern Worldwide.
Accountable to you
The generosity of our supporters is helping us deliver real change on a bigger scale than ever before. That’s why we’re committed to letting you know how we raise money, how we spend your donations and the impact your donations are having.
If you have any questions, concerns or feedback regarding our fundraisers please contact us. Please note that our face to face fundraisers never ask for cash or credit card details. If you have reason to believe any fundraiser is fraudulent please, contact the Gardaí immediately.
Where your money goes
90.3%
of your donation goes to Relief and Development
This is spent directly towards our goal of ending extreme poverty.
7.1%
Fundraising
This is money spent to raise funds for Concern's work and highlight the needs of the communities we work with.
2.1%
Education and Advocacy
We invest money in influencing policies and deepening awareness on issues around global poverty with the public.
0.5%
Governance
Funds spent to ensure Concern Worldwide is managed efficiently and adheres to the highest standards.
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