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Knowledge Hub
Why Cash and Voucher Assistance? Cash and Voucher Assistance (CVA) is a way of supporting vulnerable and at-risk individuals or families throughout crisis, recovery and development phases by providing them with money or vouchers instead of in-kind items or direct service delivery. This approach respects people’s ability to prioritise their needs, while also supporting local markets.
Cash can be given physically or digitally and can be spent on anything a household needs, making it the most flexible form of assistance. Vouchers, on the other hand, are paper or electronic tokens that can be exchanged for specific goods, set quantities (for example, 5 kg of flour), or certain services (such as milling). Vouchers are more limited because they can only be used with selected shops or vendors and often have an expiry date.
Some programmes may link conditions to this support. For example, families might receive assistance after attending a health session or helping with debris removal. This is known as conditional assistance. When no action is required from recipients, we’re delivering unconditional cash assistance.





A closer look at the use of CVA in our programmes
CVA supports basic needs while also contributing to nutrition, healthcare, water access, and livelihoods. Concern’s CVA team works closely with sector experts to ensure cost-effective and well-designed interventions across all programmes.
Sudan
In Sudan, Concern provides life-saving assistance to newly displaced and host communities affected by conflict through unconditional multipurpose cash support. This enables households to meet their basic needs during the immediate aftermath of the crisis and over the following three months, reduces reliance on negative coping strategies, allows families to prioritise spending according to their most urgent needs, and helps sustain small retailers and market activity even during periods of acute crisis.
Democratic Republic of Congo
Chad
Haiti
Somalia






